Privacy Policy for Enquiries
Last Updated: 15th August 2024
Vanguard Energy Group Ltd. ("we," "us," "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and submit an inquiry, request more information, or otherwise interact with us.
1. Information We Collect
When you visit our website or submit a lead inquiry, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, and job title.
- Inquiry Details: Information related to your inquiry, such as the services you are interested in, project details, and any other information you provide.
- Technical Information: IP address, browser type, operating system, and other non-personal information related to your visit.
- Marketing Preferences: Information about your communication preferences and any marketing consent you provide.
2. How We Use Your Information
We use the personal information collected through our website for the following purposes:
- Responding to Inquiries: To contact you and respond to your inquiries, questions, or requests.
- Providing Services: To provide you with the information, services, or resources you requested.
- Marketing and Communications: To send you marketing communications, newsletters, and promotional materials that may interest you, where you have provided consent or as permitted by law.
- Website Improvement: To improve our website, services, and user experience by analysing how visitors interact with our site.
- Legal Compliance: To comply with applicable laws, regulations, and industry standards.
3. Sharing Your Information
We may share your personal information with the following parties:
- Service Providers: Third-party service providers who assist us with website hosting, data analysis, marketing, and communications.
- Business Partners: Trusted partners with whom we collaborate to offer joint services or promotions, provided you have consented to such sharing.
- Legal and Regulatory Authorities: When required by law, regulation, or legal process, or to protect our rights or the rights of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Vanguard Energy Group Ltd.
Carlton House,
Grammar School Street,
Bradford, West Yorkshire,
United Kingdom,
BD1 4NS
Info@vanguardenergyservices.com